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HOW DO I SELECT THE RIGHT POOL BUILDER?

  • Make sure to interview your prospective builder carefully and in detail. Here are a few things to consider:
  • What is the company's reputation in the community?
  • Do you know a friend or neighbor who has used the same company with good results? If not, can the company provide you with dozens of reliable references or customer 'report cards'?
  • How does the company treat you as a potential customer?
  • How long has the company been in business and have they done many pools in your area?
  • Will the company provide you with a clear written estimate so that you're not confused about what work will be done?
  • Will they finish they project on time?
  • Is the company in good standing with your local Building Department, the State Department or Contractor's Board?
  • Is the company financially stable so that there's no risk you'll be left with an unfinished pool if they go out of business?

IF I HAVE A SMALL OR UNUSUALLY-SHAPED YARD, CAN I STILL HAVE A POOL BUILT?

  • Of course, though sometimes it takes a little more creativity to design to envision but it's done all the time. Its really becomes a question to you if it is worth the price to have a pool built in such a yard.

I HAVE SEEN ADVERTISEMENTS PROMISING POOLS AT VERY LOW PRICES. SHOULD I CONSIDER THIS OPTION?

  • It is actually possible to build a pool at a low price but you should be aware that to build a low-cost pool, equipment, structural elements, craftsmanship and design are all compromised. Besides ending up with a pool that doesn't fit your property due to improper design, using pool quality construction materials can also put you and your family at risk.
  • The old adage is still true: You get what you pay for. Some companies may advertise a cheap cost but you almost never get the finished product you were expecting or hoping for.
Here at Pontchartrain Pools & Spas, I know the cost difference between a great job and a poor job doesn't have to be significant. I will work with you to determine a budget that meets your needs. We can custom design your pool to fit your financial parameters so that the end result is a beautiful and dependable custom pool as well as affordable and within your budget.
I believe in personally supervising the construction of your pool and I believe that is one of the most important principles of professional pool building. Unfortunately, a lot of pool builders don’t really check on their sub-contractors after each phase. Volume builders (companies that build hundreds of pools in a relatively short period of time) are the worst offenders of this principle. I know it seems that a big builder must be a good choice because they are so popular, but if you can find a builder that has good references and only builds maybe 15-20 pools per year like I do, they will usually personally supervise the construction of your pool and will be easier to contact regarding questions or any problems you may have. It’s a lot better than being lost in the shuffle.

There are a hand full of pool companies out there, some of which are “national volume builders”, that use unscrupulous tactics to collect installment checks as the pool construction progresses. Upon completion of the gunite phase, it is general practice to pay the company 40% of the purchase price. After another phase, they will have you pay 30% more, then another phase at 15% more. That leaves a final check of 15%. The key word here is “final”. You would expect upon completion of the pool and when you are completely satisfied is when you would pay the final check but that isn’t the case with some of the companies in which I am referring. They will use that last phase, which is the plaster phase, as leverage to collect the final check. They make you pay the final check before plastering the pool, doing the final cleanup or finishing up any other incomplete work on your pool. In other words, “no check, no plaster” I have heard similar stories from many upset customers who were virtually at the mercy of the company by this point. Be very clear when discussing these arrangements with your salesperson about how the installments are to be paid. Get bids from several different companies and make sure to check references. The permit department keeps records of the permits pulled by the builders and that is where you should try to get the references from and not always from the company. You don’t think they would give you a bad reference to check out, do you? Service after the sale is as important as the service during the sale. You will find that out if you ever have a problem and try to get someone to fix it.

WHY DO COST ESTIMATES VARY SO MUCH WHEN THE POOLS SEEM TO BE THE SAME?

The price of a pool is determined by much more than just the size and shape of that pool. Unfortunately, many contractors don’t include important factors that affect cost in the actual estimate they give you. This also means that you can get hit with hidden charges after the construction has already begun.
Some important things to consider are:

  • Quality of materials
  • Craftsmanship
  • Design Expertise
  • Underground strength and durability
  • Customer service
  • Time required for construction

WHAT FACTORS AFFECT THE COST OF MY SWIMMING POOL?

Surprisingly, construction costs for the pool structure itself do not vary greatly from pool to pool. Prices can be affected slightly by the ease of access onto your property, demolition requirements prior to construction and local permit costs. The size and design of your pool affect the cost as well, but not as much as you might think. Much of the variation in price is based on what is called “hardscape”. Hardscape is what is placed around your pool to enhance it’s design. The size and materials used in your deck, patios, waterfalls, gazebos, planter walls and other features can be simple or sensational. As the customer, you have the greatest influence on your total budget as you control the design of your pool’s hardscape.

ARE THERE ANY ADDITIONAL OPTIONS AVAILABLE TO ADD TO MY POOL?

Technology is changing at an unprecedented rate and swimming pools are no exception. Innovative water treatment options, fiber optic lighting, spa products, remote controls, automatic cleaning systems and many other options are now available to make your pool easier to maintain and more enjoyable than ever before. Tell us what you would like and we can show you how to do it.

I’VE HEARD HAVING A SWIMMING POOL CAN BE A LOT OF WORK. HOW MUCH WORK IS INVOLVED IN
OWNING AND CARING FOR A SWIMMING POOL?

In the past, pool maintenance was more of a choice but with today’s technology and conveniences, owning a swimming pool is easier than owning a car! Pool chemical testing and maintenance, cleaning and pre-programmed filtration and heating can all be automated. Automatic pool cleaners and various sanitizing devices such as Salt Water Systems also make your pool simple to maintain. Your only concern will be finding more time to enjoy your pool or spa!

CAN OR WILL A POOL INCREASE THE VALUE OF MY HOME?

Most studies show that a pool will increase the value of your home anywhere between 7% and 15%, depending on where your house is located. It will also continue to increase in value throughout the years just like your home.

- Sean Faulk | CEO

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